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Legal

Privacy Policy

Updated: February 29, 2024

Your privacy matters to us. This policy explains what information we collect, how we use it, and how we keep it safe.

01

Introduction

At White Glove Cleaning, we value the trust you place in us when you invite our team into your home. We are committed to protecting your privacy and handling your personal information with care and transparency.

02

Information We Collect

We collect only the information necessary to provide and improve our cleaning services:

  • Identity & Contact: Name, email address, and phone number.
  • Property Details: Service address, access codes, and home layout notes.
  • Payment Information: Securely processed through our payment provider — we do not store card details.
  • Usage Data: Browser type and IP address for site performance and security purposes.
03

How We Use Your Information

  • To schedule, confirm, and deliver your cleaning services.
  • To process payments and send invoices and receipts.
  • To communicate with you about scheduling, updates, or service changes.
  • To improve the quality of our service based on your feedback.
04

We Do Not Sell Your Data

We do not sell, trade, or rent your personal information to third parties. We only share your data with trusted service providers (such as our scheduling or payment platforms) who are bound by confidentiality agreements and held to the same privacy standards we maintain.

05

Data Security

We use industry-standard administrative, technical, and physical security measures to protect your information. While no digital transmission can be guaranteed as 100% secure, we take every reasonable precaution to safeguard your personal data.